Kickbox incident

API Service Degradation

Minor Resolved View vendor source →

Kickbox experienced a minor incident on October 24, 2024 affecting Verification API, lasting 5d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 03:25 PM UTC
Resolved
Oct 29, 2024, 05:18 PM UTC
Duration
5d 1h
Detected by Pingoru
Oct 24, 2024, 03:25 PM UTC

Affected components

Verification API

Update timeline

  1. investigating Oct 24, 2024, 03:25 PM UTC

    We are currently investigating and issue causing slower than normal API responses for a fraction of requests

  2. identified Oct 24, 2024, 03:26 PM UTC

    Issue identified. Preparing deployment for fix.

  3. monitoring Oct 24, 2024, 03:51 PM UTC

    A fix has been deployed. We are now monitoring services.

  4. resolved Oct 29, 2024, 05:18 PM UTC

    This incident has been resolved.