Keypup incident
Delays processing parent attributes on sub-entities (Commits, Comments, Reviews)
Keypup experienced a minor incident on September 18, 2024 affecting Data & Reporting, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Data & Reporting
Update timeline
- investigating Sep 18, 2024, 10:05 AM UTC
We are currently observing an elevated number of jobs in our queues related to updates on cross entities (e.g. PR attributes on a commit record). Our team is currently investigating this performance issue.
- identified Sep 18, 2024, 10:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 18, 2024, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2024, 12:19 PM UTC
This incident has been resolved.