Kentico incident

Deployments in West Europe region may not complete successfully.

Major Resolved View vendor source →

Kentico experienced a major incident on March 6, 2024 affecting Deployment API, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 09:45 AM UTC
Resolved
Mar 06, 2024, 03:10 PM UTC
Duration
5h 25m
Detected by Pingoru
Mar 06, 2024, 09:45 AM UTC

Affected components

Deployment API

Update timeline

  1. identified Mar 06, 2024, 01:55 PM UTC

    Due to an Azure SQL databases outage, deployments in the West Europe region may not complete successfully. Details from Azure: Starting at 09:42 UTC on 06 Mar 2024, SQL Database in West Europe may experience intermittent issues performing service management operations. Retrieving information about servers and databases through the Azure Portal may result in an error or timeout. Server and database create, drop, rename, and change edition or performance tier operations may also not complete successfully.

  2. monitoring Mar 06, 2024, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2024, 03:10 PM UTC

    This incident has been resolved.

  4. postmortem Nov 01, 2024, 07:49 AM UTC

    Due to an Azure SQL databases outage, deployments in the West Europe region may not have completed successfully. Fix implemented on Azure side, incident has been resolved.