Kenna Security incident

Degraded performance

Minor Resolved View vendor source →

Kenna Security experienced a minor incident on October 6, 2025 affecting Kenna UI and Kenna API and 1 more component, lasting 3d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 06:26 PM UTC
Resolved
Oct 10, 2025, 04:36 PM UTC
Duration
3d 22h
Detected by Pingoru
Oct 06, 2025, 06:26 PM UTC

Affected components

Kenna UIKenna APIData UpdatesData ExportsConnector Runs

Update timeline

  1. investigating Oct 06, 2025, 06:26 PM UTC

    Users might be experiencing delays and timeouts when navigating the CVM dashboard and performing data updates. We are currently investigating this issue.

  2. identified Oct 06, 2025, 09:14 PM UTC

    The issue has been identified and fix is being implemented.

  3. identified Oct 07, 2025, 04:08 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 07, 2025, 07:37 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 08, 2025, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 10, 2025, 04:36 PM UTC

    This incident has been resolved.