Kenna Security incident

[Kenna Platform Partial Outage] Crowdstrike Connectors Failing with Loader Service Errors

Notice Resolved View vendor source →

Kenna Security experienced a notice incident on March 20, 2023 affecting Connector Runs and Connector Runs and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 10:32 PM UTC
Resolved
Mar 20, 2023, 10:52 PM UTC
Duration
19m
Detected by Pingoru
Mar 20, 2023, 10:32 PM UTC

Affected components

Connector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector RunsConnector Runs

Update timeline

  1. investigating Mar 20, 2023, 10:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 20, 2023, 10:38 PM UTC

    A fix has been implemented and we're monitoring the result.

  3. resolved Mar 20, 2023, 10:52 PM UTC

    A correct version of Loader Service has been deployed to all environments. This incident has been resolved.