Kenna Security incident

Kenna Platform Degraded Service: [Kenna UI, Kenna API, Data Updates , Connector Runs] - US

Major Resolved View vendor source →

Kenna Security experienced a major incident on May 3, 2023 affecting Kenna UI and Kenna API and 1 more component, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 12:30 PM UTC
Resolved
May 03, 2023, 02:59 PM UTC
Duration
2h 29m
Detected by Pingoru
May 03, 2023, 12:30 PM UTC

Affected components

Kenna UIKenna APIData UpdatesData ExportsConnector Runs

Update timeline

  1. investigating May 03, 2023, 12:30 PM UTC

    * We are currently investigating this issue.

  2. investigating May 03, 2023, 12:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 03, 2023, 12:57 PM UTC

    We have identified the issue and continuing monitoring the issue

  4. identified May 03, 2023, 12:58 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified May 03, 2023, 01:20 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring May 03, 2023, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 03, 2023, 01:30 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring May 03, 2023, 02:59 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved May 03, 2023, 02:59 PM UTC

    This incident has been resolved.