Kenna Security incident

Vuln Update Issues

Notice Resolved View vendor source →

Kenna Security experienced a notice incident on May 19, 2023 affecting Kenna UI and Kenna API, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 03:26 PM UTC
Resolved
May 20, 2023, 08:18 PM UTC
Duration
1d 4h
Detected by Pingoru
May 19, 2023, 03:26 PM UTC

Affected components

Kenna UIKenna API

Update timeline

  1. investigating May 19, 2023, 03:26 PM UTC

    We are currently investigating an issue with making changes via the UI to vulnerabilities/custom fields and bulk update API errors.

  2. identified May 19, 2023, 07:45 PM UTC

    The issue has been identified and a fix is currently rolling out.

  3. identified May 19, 2023, 09:03 PM UTC

    ETA for the fix completion is max ~8 hours ( 5:00 UTC 2023-05-20 ). Accessibility to the platform may have sporadic performance interruptions while the change is completed. An update will be posted once the change is completed and verified.

  4. identified May 20, 2023, 06:00 AM UTC

    The current estimate for completion has been revised to 15:00 UTC 2023-05-20.

  5. monitoring May 20, 2023, 03:16 PM UTC

    The maintenance fix is complete and the platform is operating as expected. We will be monitoring the system closely.

  6. resolved May 20, 2023, 08:18 PM UTC

    The platform has been stable and has fully recovered and processed all queued workloads and is operating within all expected parameters.