Kenna Security incident

EU - High latency on user interaction due to ElasticSearch load

Major Resolved View vendor source →

Kenna Security experienced a major incident on May 30, 2023 affecting Kenna UI and Kenna API and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 12:16 PM UTC
Resolved
May 31, 2023, 02:42 PM UTC
Duration
1d 2h
Detected by Pingoru
May 30, 2023, 12:16 PM UTC

Affected components

Kenna UIKenna APIData UpdatesData ExportsConnector Runs

Update timeline

  1. investigating May 30, 2023, 12:16 PM UTC

    We are currently investigating the issue.

  2. monitoring May 30, 2023, 01:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 31, 2023, 02:42 PM UTC

    This incident has been resolved. EU portal stability has been restored.