Kenna Security experienced a minor incident on June 12, 2023 affecting Kenna UI and Kenna API, lasting 19h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Kenna UIKenna API
Update timeline
- identified Jun 12, 2023, 06:28 PM UTC
Some customers have reported an error when exporting information via API. The request is sent but never gets a response. The problem has been identified and the engineering team is working on a solution.
- monitoring Jun 12, 2023, 08:12 PM UTC
Engineering fix the issue and restart failed exports.
- resolved Jun 13, 2023, 01:36 PM UTC
The incident has been resolved