Kenna Security experienced a minor incident on June 13, 2023 affecting Kenna API, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Kenna API
Update timeline
- investigating Jun 13, 2023, 10:09 PM UTC
Clients request Data Exports via https://apidocs.kennasecurity.com/reference/request-data-export, but they never finish processing Under investigation
- identified Jun 14, 2023, 01:20 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 15, 2023, 02:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 16, 2023, 02:12 PM UTC
The fix was implemented