Kenna Security experienced a major incident on June 27, 2023 affecting Connector Runs, lasting 2d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Connector Runs
Update timeline
- investigating Jun 27, 2023, 05:05 PM UTC
During the investigation, it has been confirmed that all connectors with virtual tunnel are being affected
- investigating Jun 27, 2023, 10:59 PM UTC
We are continuing to investigate this issue.
- investigating Jun 27, 2023, 10:59 PM UTC
We are continuing to investigate this issue.
- investigating Jun 28, 2023, 02:20 PM UTC
We are continuing to investigate this issue.
- investigating Jun 28, 2023, 06:45 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 28, 2023, 10:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 28, 2023, 10:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 29, 2023, 01:44 PM UTC
This incident has been resolved.