Kenna Security incident

VT Connectors failing

Major Resolved View vendor source →

Kenna Security experienced a major incident on September 20, 2023 affecting Connector Runs, lasting 1d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 01:29 PM UTC
Resolved
Sep 21, 2023, 08:50 PM UTC
Duration
1d 7h
Detected by Pingoru
Sep 20, 2023, 01:29 PM UTC

Affected components

Connector Runs

Update timeline

  1. investigating Sep 20, 2023, 01:29 PM UTC

    Nexpose VT Connectors In US production is failing. We are currently investigating it

  2. identified Sep 20, 2023, 03:22 PM UTC

    In the course of our investigation, we have confirmed that the issue is affecting all VT Connectors not just Nexpose. The problem has been identified, and work is underway on a solution.

  3. monitoring Sep 20, 2023, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2023, 08:50 PM UTC

    We are problem free for the last 24+ hours. Moving this to resolved.