Kenna Security incident

Pipeline connector runs struck due to some missing credentials

Major Resolved View vendor source →

Kenna Security experienced a major incident on December 6, 2023 affecting Kenna UI and Kenna API and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 02:09 PM UTC
Resolved
Dec 06, 2023, 05:18 PM UTC
Duration
3h 8m
Detected by Pingoru
Dec 06, 2023, 02:09 PM UTC

Affected components

Kenna UIKenna APIData UpdatesData ExportsConnector Runs

Update timeline

  1. investigating Dec 06, 2023, 02:09 PM UTC

    Some Crowdstrike, Cisco Secure Endpoint and MS Defender connector runs have been enqueued for multiple hours

  2. identified Dec 06, 2023, 03:00 PM UTC

    Pipeline connector runs are stuck due to missing credentials. Those credentials are manually applied. We are looking into retrying stuck runs.

  3. resolved Dec 06, 2023, 05:18 PM UTC

    This incident has been resolved.