Kenna Security experienced a critical incident on February 21, 2024 affecting Kenna UI and Kenna API and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2024, 07:24 PM UTC
We are currently experiencing a major outage impacting our Relational Database Service (RDS) within the Labs US infrastructure. This has resulted in significant disruptions to several key services, including the Kenna UI, Kenna API, Data Updates, Data Exports, and Connector Runs, all of which are currently facing major operational challenges.
- identified Feb 21, 2024, 07:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 21, 2024, 08:03 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 21, 2024, 08:03 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 21, 2024, 08:23 PM UTC
This incident has been resolved.