Kenna Security incident

US-3 Performance and UI Impact

Major Resolved View vendor source →

Kenna Security experienced a major incident on March 2, 2024 affecting Kenna UI and Kenna API and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2024, 07:48 PM UTC
Resolved
Mar 02, 2024, 11:04 PM UTC
Duration
3h 16m
Detected by Pingoru
Mar 02, 2024, 07:48 PM UTC

Affected components

Kenna UIKenna APIData ExportsConnector Runs

Update timeline

  1. investigating Mar 02, 2024, 07:48 PM UTC

    We are investigating an isolated incident causing performance impact and sporadic UI availability to the US-3 multi-tenant.

  2. monitoring Mar 02, 2024, 08:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2024, 11:04 PM UTC

    This incident has been resolved.