Kenna Security incident

DUO OIDC clients are unable to access VI

Minor Resolved View vendor source →

Kenna Security experienced a minor incident on March 27, 2024 affecting Kenna UI and Kenna UI and 1 more component, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2024, 07:47 PM UTC
Resolved
Mar 29, 2024, 03:04 PM UTC
Duration
1d 19h
Detected by Pingoru
Mar 27, 2024, 07:47 PM UTC

Affected components

Kenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UIKenna UI

Update timeline

  1. investigating Mar 27, 2024, 07:47 PM UTC

    Clients using DUO for MFA might experience issues accessing VI, getting redirected to homepage instead.

  2. identified Mar 27, 2024, 07:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2024, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 29, 2024, 03:04 PM UTC

    This incident has been resolved.