Kenna Security incident

Connector runs fails in US-1

Critical Resolved View vendor source →

Kenna Security experienced a critical incident on May 10, 2024 affecting Connector Runs, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 12:00 AM UTC
Resolved
May 10, 2024, 12:53 AM UTC
Duration
53m
Detected by Pingoru
May 10, 2024, 12:00 AM UTC

Affected components

Connector Runs

Update timeline

  1. investigating May 10, 2024, 12:00 AM UTC

    We are currently investigating a performance degradation affecting connector runs. Some customers have seen delays in connector runs due to a backlog in the queue. We are currently implementing some fixes to speed up the queues. Thank you for your patience as we resolve this issue.

  2. resolved May 10, 2024, 12:53 AM UTC

    Issue has been resolved, connector runs for US-1 are now processing