Kenna Security incident

Internal Server Error 500 is returned upon login

Major Resolved View vendor source →

Kenna Security experienced a major incident on July 18, 2024 affecting Kenna UI and Kenna UI and 1 more component, lasting 6h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 01:09 PM UTC
Resolved
Jul 18, 2024, 07:58 PM UTC
Duration
6h 49m
Detected by Pingoru
Jul 18, 2024, 01:09 PM UTC

Affected components

Kenna UIKenna UIKenna APIKenna APIData UpdatesData UpdatesData ExportsData ExportsConnector RunsConnector Runs

Update timeline

  1. investigating Jul 18, 2024, 01:09 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 18, 2024, 05:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 18, 2024, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2024, 07:58 PM UTC

    This incident has been resolved.