Kenna Security incident

Stalled connector runs

Major Resolved View vendor source →

Kenna Security experienced a major incident on August 13, 2024 affecting Data Updates and Connector Runs, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2024, 02:11 PM UTC
Resolved
Aug 14, 2024, 04:07 PM UTC
Duration
1d 1h
Detected by Pingoru
Aug 13, 2024, 02:11 PM UTC

Affected components

Data UpdatesConnector Runs

Update timeline

  1. investigating Aug 13, 2024, 02:11 PM UTC

    Connector runs for multiple connectors are not able to complete. We are currently investigating this issue.

  2. monitoring Aug 13, 2024, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2024, 04:07 PM UTC

    This incident has been resolved.