Kenna Security incident

Sandbox-EU and Labs-US Outage Due to NACL Configuration Change

Critical Resolved View vendor source →

Kenna Security experienced a critical incident on January 16, 2025 affecting Kenna UI and Kenna UI and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 08:16 PM UTC
Resolved
Jan 16, 2025, 08:19 PM UTC
Duration
2m
Detected by Pingoru
Jan 16, 2025, 08:16 PM UTC

Affected components

Kenna UIKenna UIKenna APIKenna APIData UpdatesData UpdatesData ExportsData ExportsConnector RunsConnector Runs

Update timeline

  1. identified Jan 16, 2025, 08:16 PM UTC

    We are rolling back the recent NACL-related change to restore affected services

  2. resolved Jan 16, 2025, 08:19 PM UTC

    This incident has been resolved.