Keka experienced a major incident on September 2, 2024, lasting 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 02, 2024, 04:35 AM UTC
We are currently experiencing an outage affecting several CIN 02 services. This includes the Dashboard, Core API, Attendance, Payroll, Timesheet, Leave, and Mobile API. Our team is investigating the root cause and working urgently to restore service. We apologize for the inconvenience and will provide updates as we work to resolve this issue.
- resolved Sep 02, 2024, 05:30 AM UTC
All impacted services have been successfully reinstated, and we are closely monitoring the application as it gains stability. We regret any inconvenience caused during this period of application outage. Thank you for your patience and understanding.