Keka experienced a major incident on November 16, 2023 affecting Keka UAE North Region (Attendance) and Keka UAE North Region (Payroll) and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Keka UAE North Region (Attendance)Keka UAE North Region (Payroll)Keka UAE North Region (Timesheet)Keka UAE North Region (Leave)Keka UAE North Region (Keka API)Keka Central US Region (Dashboard)Keka Central US Region (Core HR)Keka Central US Region (Mobile API)Keka Central US Region (ATS)
Update timeline
- investigating Nov 16, 2023, 05:00 AM UTC
All azure services are facing intermittent issues due to which the Keka HR applications are impacted. We're actively monitoring the updates from Microsoft with regards to this service outage. We'll keep you posted with further information in this thread.
- resolved Nov 16, 2023, 07:27 AM UTC
All affected services are reinstated. Now, end users can access the Keka HR Application without any lags or issues. We thank you for your cooperation along the way.