Keka incident

Dashboard & Mobile Api Unav...

Minor Resolved View vendor source →

Keka experienced a minor incident on June 25, 2024 affecting Keka Central US Region (Dashboard) and Keka Central US Region (Mobile API), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2024, 12:50 PM UTC
Resolved
Jun 25, 2024, 01:01 PM UTC
Duration
11m
Detected by Pingoru
Jun 25, 2024, 12:50 PM UTC

Affected components

Keka Central US Region (Dashboard)Keka Central US Region (Mobile API)

Update timeline

  1. investigating Jun 25, 2024, 12:50 PM UTC

    We're currently experiencing database overload due to duplicate attendance API calls. We are actively working to resolve this issue and alleviate the load. We will update you shortly.

  2. resolved Jun 25, 2024, 01:01 PM UTC

    I'm pleased to inform you that we have successfully resolved the database overload issue caused by duplicate attendance API calls. The system is now operating smoothly.