Keka incident

CIN 02 services are unavail...

Major Resolved View vendor source →

Keka experienced a major incident on February 5, 2025 affecting Keka UAE North Region (Attendance) and Keka UAE North Region (Payroll) and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2025, 10:39 PM UTC
Resolved
Feb 05, 2025, 11:03 PM UTC
Duration
24m
Detected by Pingoru
Feb 05, 2025, 10:39 PM UTC

Affected components

Keka UAE North Region (Attendance)Keka UAE North Region (Payroll)Keka UAE North Region (Timesheet)Keka UAE North Region (Leave)Keka Central US Region (Dashboard)Keka Central US Region (Core HR)Keka Central US Region (Mobile API)Keka Central US Region (ATS)

Update timeline

  1. investigating Feb 05, 2025, 10:39 PM UTC

    We are currently experiencing an outage affecting several CIN 02 services. This includes the Dashboard, Core API, Attendance, Payroll, Timesheet, Leave, and Mobile API. Our team is investigating the root cause and working urgently to restore service. We apologize for the inconvenience and will provide updates as we work to resolve this issue.

  2. resolved Feb 05, 2025, 11:03 PM UTC

    We have reinstated all affected applications and accessibility is restored across all instances of Keka HR app. We are monitoring the application as it attains stability. We thank you for your patience along the way and regret the inconvenience caused during this period of application outage.