Keen incident

Cached Datasets are not refreshed since 9PM UTC

Major Resolved View vendor source →

Keen experienced a major incident on January 7, 2021 affecting Datasets, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2021, 11:45 PM UTC
Resolved
Jan 08, 2021, 12:20 AM UTC
Duration
35m
Detected by Pingoru
Jan 07, 2021, 11:45 PM UTC

Affected components

Datasets

Update timeline

  1. investigating Jan 07, 2021, 11:45 PM UTC

    We are currently investigating this issue.

  2. identified Jan 08, 2021, 12:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 08, 2021, 12:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2021, 12:20 AM UTC

    This incident has been resolved.