Keen incident

Events write response time is higher than usual

Notice Resolved View vendor source →

Keen experienced a notice incident on January 30, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2021, 02:00 AM UTC
Resolved
Jan 30, 2021, 02:00 AM UTC
Duration
Detected by Pingoru
Jan 30, 2021, 02:00 AM UTC

Update timeline

  1. resolved Feb 02, 2021, 03:13 PM UTC

    We experienced a long response time from the downstream AWS MSK cluster and a root cause is still being investigated. The incident lasted from 1/29/2021 6:00 PM PST till 1/29/2021 7:50 PM PST. Really apologize for the inconvenience.