Keen incident

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Notice Resolved View vendor source →

Keen experienced a notice incident on April 19, 2021 affecting Stream API, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 07:00 PM UTC
Resolved
Apr 19, 2021, 09:23 PM UTC
Duration
2h 22m
Detected by Pingoru
Apr 19, 2021, 07:00 PM UTC

Affected components

Stream API

Update timeline

  1. investigating Apr 19, 2021, 07:00 PM UTC

    We are currently investigating this issue.

  2. identified Apr 19, 2021, 08:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 19, 2021, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2021, 09:23 PM UTC

    This incident has been resolved.