Keen incident

Writing events might be delayed

Minor Resolved View vendor source →

Keen experienced a minor incident on September 1, 2021 affecting Stream API, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2021, 10:13 PM UTC
Resolved
Sep 02, 2021, 07:50 AM UTC
Duration
9h 37m
Detected by Pingoru
Sep 01, 2021, 10:13 PM UTC

Affected components

Stream API

Update timeline

  1. identified Sep 01, 2021, 10:13 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 01, 2021, 11:59 PM UTC

    The long queue of events is being processed and will take up to 4 hours to clear up

  3. resolved Sep 02, 2021, 07:50 AM UTC

    This incident has been resolved.