Keen incident

Streaming events to Keen works very slowly

Minor Resolved View vendor source →

Keen experienced a minor incident on October 27, 2021 affecting Stream API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2021, 09:35 AM UTC
Resolved
Oct 27, 2021, 10:39 AM UTC
Duration
1h 4m
Detected by Pingoru
Oct 27, 2021, 09:35 AM UTC

Affected components

Stream API

Update timeline

  1. identified Oct 27, 2021, 09:35 AM UTC

    Due to the scheduled maintenance of one of our databases, we have faced the issue with longer response times of the Stream API.

  2. identified Oct 27, 2021, 09:36 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 27, 2021, 10:39 AM UTC

    This incident has been resolved.