Keen experienced a minor incident on December 15, 2021 affecting Stream API and Compute API and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Stream APICompute APIS3 StreamingDatasetsCached QueriesKeen WebsiteKafka Inbound ClusterKafka Outbound Cluster
Update timeline
- investigating Dec 15, 2021, 03:53 PM UTC
We are experiencing network performance degradation due to a vendor. We are further investigating to understand the issue impact on our services.
- monitoring Dec 15, 2021, 04:30 PM UTC
Performance degradation was caused by Internet connectivity issue on our cloud provider side: https://status.aws.amazon.com/ The issue has been resolved and we are monitoring our services performance.
- resolved Dec 15, 2021, 04:40 PM UTC
This incident has been resolved.