Keen incident

Stream API degraded performance

Minor Resolved View vendor source →

Keen experienced a minor incident on December 22, 2021 affecting Stream API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 01:56 PM UTC
Resolved
Dec 22, 2021, 03:06 PM UTC
Duration
1h 9m
Detected by Pingoru
Dec 22, 2021, 01:56 PM UTC

Affected components

Stream API

Update timeline

  1. investigating Dec 22, 2021, 01:56 PM UTC

    Our monitoring shows that streaming events to Keen is slower than usual. We are currently investigating the issue.

  2. monitoring Dec 22, 2021, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 22, 2021, 03:06 PM UTC

    This incident has been resolved.