Keen incident

Kafka Inbound - messages are delayed

Major Resolved View vendor source →

Keen experienced a major incident on February 23, 2023 affecting Kafka Inbound Cluster, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 03:37 PM UTC
Resolved
Feb 23, 2023, 08:47 PM UTC
Duration
5h 9m
Detected by Pingoru
Feb 23, 2023, 03:37 PM UTC

Affected components

Kafka Inbound Cluster

Update timeline

  1. investigating Feb 23, 2023, 03:37 PM UTC

    We are currently investigating the issue.

  2. identified Feb 23, 2023, 04:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 23, 2023, 06:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 23, 2023, 08:47 PM UTC

    This incident has been resolved.