Keen incident

Some actions may return errors

Major Resolved View vendor source →

Keen experienced a major incident on May 9, 2023 affecting Stream API and Compute API and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 05:13 PM UTC
Resolved
May 09, 2023, 05:57 PM UTC
Duration
44m
Detected by Pingoru
May 09, 2023, 05:13 PM UTC

Affected components

Stream APICompute APIDatasetsCached QueriesKafka Inbound Cluster

Update timeline

  1. investigating May 09, 2023, 05:13 PM UTC

    Some actions, especially ones that use access keys, may return errors. We're investigating the issue.

  2. identified May 09, 2023, 05:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 09, 2023, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 09, 2023, 05:57 PM UTC

    This incident has been resolved.