Keen incident

Writing events might be delayed and some queries might fail

Major Resolved View vendor source →

Keen experienced a major incident on November 24, 2023 affecting Stream API and Compute API, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2023, 09:48 AM UTC
Resolved
Nov 24, 2023, 10:31 AM UTC
Duration
42m
Detected by Pingoru
Nov 24, 2023, 09:48 AM UTC

Affected components

Stream APICompute API

Update timeline

  1. investigating Nov 24, 2023, 09:48 AM UTC

    We are currently investigating this issue.

  2. identified Nov 24, 2023, 09:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 24, 2023, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 24, 2023, 10:31 AM UTC

    This incident has been resolved.