Keen incident

Writing events might be delayed

Major Resolved View vendor source →

Keen experienced a major incident on January 9, 2024 affecting Stream API and S3 Streaming, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2024, 12:56 AM UTC
Resolved
Jan 09, 2024, 02:16 AM UTC
Duration
1h 19m
Detected by Pingoru
Jan 09, 2024, 12:56 AM UTC

Affected components

Stream APIS3 Streaming

Update timeline

  1. investigating Jan 09, 2024, 12:56 AM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2024, 01:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2024, 02:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2024, 02:16 AM UTC

    This incident has been resolved.