Keen incident

Service Migration

Notice Resolved View vendor source →

Keen experienced a notice incident on May 27, 2015 affecting Compute API, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2015, 02:30 PM UTC
Resolved
May 27, 2015, 11:35 PM UTC
Duration
9h 4m
Detected by Pingoru
May 27, 2015, 02:30 PM UTC

Affected components

Compute API

Update timeline

  1. scheduled May 27, 2015, 02:30 PM UTC

    We are performing some maintenance today that may interrupt incoming queries. This is to improve our deployment and service management for our internal query broker service and caching service.

  2. in progress May 27, 2015, 05:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress May 27, 2015, 06:55 PM UTC

    We are seeing a small number of failed queries as a result of this maintenance. We are hoping to get everything up and running as soon as possible!

  4. in progress May 27, 2015, 07:00 PM UTC

    All queries should be fully operational as we continue to verify and continue the rollout!

  5. monitoring May 27, 2015, 07:35 PM UTC

    Our primary work has been completed, but as part of increased server load as we move stuff around we're seeing a slow down in event availability. This should be cleared up momentarily.

  6. completed May 27, 2015, 11:35 PM UTC

    Migration complete! Success! Have a nice day :)