Keen experienced a notice incident on September 25, 2015 affecting Stream API and Compute API and 1 more component, lasting 4d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Stream APICompute APIKeen Website
Update timeline
- scheduled Sep 25, 2015, 07:21 PM UTC
Our server hosting provider is conducting a routine router firmware upgrade across one of their Data Centres. This could cause a few of our backend servers to be unavailable for short periods of time. We will be monitoring the maintenance at our end closely. We do not expect any significant impact to our service during this time.
- in progress Sep 30, 2015, 07:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Sep 30, 2015, 01:00 PM UTC
The scheduled maintenance has been completed.