Keen incident

Explorer Update

Minor Resolved View vendor source →

Keen experienced a minor incident on October 23, 2015 affecting Keen Website, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2015, 05:43 PM UTC
Resolved
Oct 26, 2015, 07:45 PM UTC
Duration
3d 2h
Detected by Pingoru
Oct 23, 2015, 05:43 PM UTC

Affected components

Keen Website

Update timeline

  1. scheduled Oct 23, 2015, 05:43 PM UTC

    We will have some downtime on Monday morning to launch a sweet new feature called Saved Queries! We’re expecting the Explorer to be down for 2 hours, from 8:00 AM PT to 10:00 AM PT. To be clear, our API and the rest of our website will be functioning properly during the maintenance period - only the Explorer will be offline.

  2. in progress Oct 26, 2015, 03:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Oct 26, 2015, 05:04 PM UTC

    The update is taking a bit longer than we expected. However, we have limited the downtime to only affect bookmarked queries. The rest of Explorer is working as normal.

  4. completed Oct 26, 2015, 07:45 PM UTC

    We are done! Saved queries are live! Check out the Explorer!@