Keen experienced a notice incident on July 12, 2016 affecting Stream API, lasting 14h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Stream API
Update timeline
- scheduled Jul 12, 2016, 03:50 PM UTC
We are going to deploy new code to our write path. New events may not show up in query results for up to 30 minutes during this time. The events will still be processed normally, just delayed.
- in progress Jul 13, 2016, 05:32 AM UTC
During this activity there may be a delay of up to 30 minutes before events are available for querying. The events will NOT be lost, just delayed. Thanks for bearing with us.
- completed Jul 13, 2016, 05:53 AM UTC
The maintenance is complete. Thank you for your patience.