keatext incident

Intermittent Timeouts

Minor Resolved View vendor source →

keatext experienced a minor incident on January 26, 2018, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2018, 08:35 PM UTC
Resolved
Jan 26, 2018, 09:46 PM UTC
Duration
1h 11m
Detected by Pingoru
Jan 26, 2018, 08:35 PM UTC

Update timeline

  1. investigating Jan 26, 2018, 08:35 PM UTC

    The Keatext API is currently experiencing some intermittent Gateway timeouts, we are currently investigating the issue.

  2. resolved Jan 26, 2018, 09:46 PM UTC

    An unusual load on our systems was causing the intermittent timeouts. We adjusted our auto-scaling parameters to avoid this kind of hiccup in the future.