Kayrros incident

Elevated Error rate

Major Resolved View vendor source →

Kayrros experienced a major incident on October 12, 2022, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2022, 09:15 AM UTC
Resolved
Oct 12, 2022, 09:55 AM UTC
Duration
39m
Detected by Pingoru
Oct 12, 2022, 09:15 AM UTC

Update timeline

  1. investigating Oct 12, 2022, 09:30 AM UTC

    We're experiencing an elevated level of backend errors on the platform and are currently looking into the issue.

  2. investigating Oct 12, 2022, 09:32 AM UTC

    We have identified the source of the issue and we are correcting the root cause.

  3. monitoring Oct 12, 2022, 09:50 AM UTC

    A fix has been implemented with the storage backend. Service is back to normal, we are monitoring the resolution.

  4. resolved Oct 12, 2022, 09:55 AM UTC

    This incident is now resolved.