Kayrros incident

Network issue

Minor Resolved View vendor source →

Kayrros experienced a minor incident on November 14, 2022, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 10:41 AM UTC
Resolved
Nov 14, 2022, 01:55 PM UTC
Duration
3h 14m
Detected by Pingoru
Nov 14, 2022, 10:41 AM UTC

Update timeline

  1. identified Nov 14, 2022, 10:41 AM UTC

    We are investigating unexpected increased network latency from some internet providers to our infrastructure. We are working with our providers to understand the cause of this. As an impact, you could have some delay loading some of our application's web pages.

  2. monitoring Nov 14, 2022, 01:28 PM UTC

    Our provider made some network optimisations, we are monitoring to verify it has a positive impact.

  3. resolved Nov 14, 2022, 01:55 PM UTC

    We see normal network latencies from all providers.