Kayrros experienced a major incident on August 30, 2024, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 30, 2024, 06:19 AM UTC
We are currently investigating an issue preventing LNG dashboard to load which cause a message "Please ask Client Support for a tableau license in order to view this dashboard." to appear on the app.kayrros.com application.
- monitoring Aug 30, 2024, 07:34 AM UTC
A fix has been implemented. The service is available. We are monitoring the situation.
- resolved Aug 30, 2024, 07:59 AM UTC
This incident has been resolved. All services are operating normally.