Kayrros incident

Outdated Solar data

Minor Resolved View vendor source →

Kayrros experienced a minor incident on September 25, 2024 affecting Website dashboards and Emails distribution and 1 more component, lasting 17h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 01:26 PM UTC
Resolved
Sep 26, 2024, 07:21 AM UTC
Duration
17h 54m
Detected by Pingoru
Sep 25, 2024, 01:26 PM UTC

Affected components

Website dashboardsEmails distributionAPI

Update timeline

  1. investigating Sep 25, 2024, 01:26 PM UTC

    We are currently investigating an incident preventing solar data release leading to outdated data.

  2. identified Sep 25, 2024, 02:00 PM UTC

    The issue has been identified. Solar data is progressively being released.

  3. identified Sep 25, 2024, 04:58 PM UTC

    We are still releasing new solar data. We will inform you when data is fully released.

  4. resolved Sep 26, 2024, 07:21 AM UTC

    This incident has been resolved, all data has been released.