Kayrros incident

Delay in E-Geos data acquisition

Major Resolved View vendor source →

Kayrros experienced a major incident on November 4, 2024 affecting API and Emails distribution and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 10:57 AM UTC
Resolved
Nov 04, 2024, 11:02 AM UTC
Duration
5m
Detected by Pingoru
Nov 04, 2024, 10:57 AM UTC

Affected components

APIEmails distributionWebsite dashboards

Update timeline

  1. identified Nov 04, 2024, 10:57 AM UTC

    The E-Geos data acquisitions was delayed and is being processed.

  2. identified Nov 04, 2024, 10:57 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 04, 2024, 11:02 AM UTC

    This incident has been resolved.