Kameleon Outage History

Starting at approximately 16:00 UTC, customers and Microsoft services that leverage Azure Front Door (AFD) may have experienced issues resulting in latencies, timeouts and errors. Kameleon is utilizing AFD as CDN for Kameleon static assets. Follow Microsoft status and updates here: https://azure.status.microsoft/en-gb/status

A recent update to Microsoft Office (version 2507) has introduced a compatibility issue that affects taskpane JavaScript add-ins. This is not a bug in our product, but a known issue in Microsoft’s Office platform. You can follow the official tracking here: https://github.com/OfficeDev/office-js/issues/5979. Error: - Admin managed Add-in fail to load after Office upgrade with "You don't have permission to use this add-in" How to Resolve: To fix the issue, users should clear the Office cache using Microsoft’s recommended method: https://learn.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache#automatically-clear-the-cache After clearing the cache, restart the Office application and try again. Additional Notes: - This issue is under investigation by Microsoft. - We will update this page as soon as a fix is released. - No changes have been made to our add-in or deployment process.

Microsoft is actively investigating this as a high-priority issue. A fix is in progress, and updates will be shared as they become available. In the meantime, please use the provided workaround