Kaltura EU incident

Service alert

Major Resolved View vendor source →

Kaltura EU experienced a major incident on February 1, 2021 affecting Kaltura API and Kaltura MediaSpace, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2021, 09:35 AM UTC
Resolved
Feb 01, 2021, 11:01 AM UTC
Duration
1h 26m
Detected by Pingoru
Feb 01, 2021, 09:35 AM UTC

Affected components

Kaltura APIKaltura MediaSpace

Update timeline

  1. investigating Feb 01, 2021, 09:35 AM UTC

    Kaltura is currently investigating an issue with the production environment. More updates will follow on this page.

  2. monitoring Feb 01, 2021, 09:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 01, 2021, 09:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Feb 01, 2021, 09:51 AM UTC

    We are currently investigating this issue.

  5. monitoring Feb 01, 2021, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 01, 2021, 11:01 AM UTC

    This incident has been resolved.