Kaltura EU experienced a notice incident on October 11, 2021 affecting Upload Speed and Analytics and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Upload SpeedAnalyticsKaltura APIImportTranscodingLivePlaybackKaltura REACH (captioning service)Kaltura MediaSpace
Update timeline
- investigating Oct 11, 2021, 02:53 PM UTC
We are aware of a service degradation in some components across the platform. Users are experiencing intermittent difficulty working with the platform. Kaltura engineers are actively investigating and mitigating the issue.
- monitoring Oct 11, 2021, 02:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 11, 2021, 03:42 PM UTC
This incident has been resolved.