Kaltura EU experienced a minor incident on December 6, 2021 affecting Analytics, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Dec 06, 2021, 10:08 AM UTC
We are currently experiencing an Analytics issue in the EU region. Our engineering team is investigating and handling the issue.
- identified Dec 06, 2021, 10:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 06, 2021, 10:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 06, 2021, 12:25 PM UTC
This incident has been resolved.