Kaltura EU experienced a minor incident on October 10, 2023 affecting Upload Speed and Transcoding, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Upload SpeedTranscoding
Update timeline
- investigating Oct 10, 2023, 02:20 PM UTC
What is the issue: Users might experience issues with upload and slow transcoding. Current status: Our engineering team is in progress to investigate and solve the issue. What to expect next: We will update during the next hour.
- monitoring Oct 10, 2023, 02:27 PM UTC
Current status: Our engineering team solved the issue, Upload and Transcoding are back to normal and function with no issues. What to expect next: Issue is resolved, we will keep monitoring it.
- resolved Oct 10, 2023, 05:03 PM UTC
This incident has been resolved.